Careers at CiptaNiaga Solutions
We’re building practical solutions for Malaysia — from digital tools to everyday products. If you’re passionate about impact, customer experience, and moving fast, come grow with us.
Why Work With Us
- Impact: Your work reaches real customers nationwide.
- Growth: Learn fast, own projects, and level up your skills.
- Culture: Friendly, transparent, and performance-driven.
- Flexibility: Hybrid work options for selected roles.
Open Roles
Customer Support Executive (Full-time)
Location: Kuala Lumpur (Hybrid) · Department: Operations
Responsibilities:
- Handle customer inquiries via WhatsApp, email, and phone
- Process orders, returns, and basic troubleshooting
- Maintain high CSAT and response SLAs
Requirements: Good communication in BM & English, problem-solving attitude, basic computer skills.
Marketing Executive – Digital Ads (Full-time)
Location: Remote/KL · Department: Growth
Responsibilities:
- Plan & run Facebook/Instagram/TikTok ads
- Landing page optimization & basic copywriting
- Report ROAS, CPA, and key campaign metrics
Requirements: Hands-on ads experience, data-driven, comfortable with A/B testing.
Operations Assistant (Part-time)
Location: Kota Bharu · Department: Fulfillment
Responsibilities:
- Assist with packing, labeling, and dispatch
- Stock count & inventory updates
- Coordinate with courier partners
Requirements: Detail-oriented, punctual, able to work weekends if needed.
Benefits
- Competitive salary with performance bonuses
- Annual leave, medical benefits & EPF/SOCSO
- Learning budget for courses & certificat